Updated April 2025
Jurisdiction: Miami-Dade County, Florida
Product: Improving Court Access and Service in Miami with an Advanced Artificial Intelligence Chatbot
Price: Free
https://www.ncsc.org/data/assets/pdf_file/0018/92160/SANDI-Improving-Court-Access.pdf
Those who visit the Miami-Dade Courts website are now greeted by SANDI in an online chat window.
SANDI can understand user requests in English and Spanish and can help web visitors find frequently requested information, such as judicial directories, courtroom Zoom ID numbers, and case information.